Coronavirus (COVID-19) Resources
Table of Contents
Arizona Resources & Community Services
Arizona has a comprehensive resource for all Arizona residents who might need help, click here.
The Arizona Department of Health Services has a coronavirus information page, that includes the number of confirmed Arizona cases, updated daily at 9 AM, PST. Visit HERE.
On March 30, Arizona’s Governor Ducey issued a stay-at-home order mandating that all Arizona residents stay in their homes with the exception of essential trips, such as trips to the pharmacy, grocery store, bank, or medical facility. This stay-at-home order will be in effect until April 30, 2020. For more information on this stay-at-home order, click HERE.
County public health departments with up-to-date information:
Food bank in Marana serving Oro Valley area
Emergency shelter near downtown Tucson.
Virtual Tip Jars
The money raised goes to the workers, whether they are still working or not and anything helps.
Flagstaff/Kinlani Virtual Tip Jar Sign-up – Flagstaff DSA
The Flagstaff Democratic Socialists are building a Virtual Tip Jar to support all of the service workers who are currently unemployed/underemployed.
Catholic Charities of Northern Arizona is providing direct assistance programs to those in need. They distribute supplies to the homeless to keep them safe in their encampments. They run a family shelter and jail reentry shared living homes. They provide necessities that food stamps can’t buy. They currently have 75 units in town where they pay rent and utilities for those with little or no income. They can provide gift cards or directly purchase items requested for those impacted by the virus.
Coconino County provides Rental and Utility payment assistance for income eligible community members. Documentation showing need is required to receive funds.
The food bank distributes food to hundreds of nonprofit partners throughout Arizona. contact them for food distribution services near you.
Williams Senior Center
They no longer offer weekday lunches at the center, but are now delivering meals to Seniors in need. Checks can be mailed to 850 W. Grant Ave. Williams, AZ 86046
Williams Food Pantry
The pantry gives out boxes of food, curbside, every Saturday. Donations can be mailed to 125 Third Street, Williams, AZ 86046
They are running an emergency food box program with pickup and delivery.
Symptoms of COVID-19
Patients with COVID-19 have had mild to severe respiratory illness with symptoms of:
- Shortness of breath
These symptoms usually appear two to 14 days after exposure.
For the CDC’s up-to-date guidance on symptoms and testing, please click here.
How it spreads
The virus is thought to spread mainly from person-to-person:
- Between people who are in close contact with one another (within about 6 feet).
- Through respiratory droplets produced when an infected person coughs, sneezes, or talks.
- These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
- Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.
- Maintaining good social distance (about 6 feet) is very important in preventing the spread of COVID-19.
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about this virus. CDC recommends people practice frequent “hand hygiene,” which is either washing hands with soap or water or using an alcohol-based hand rub.
For more information on how it spreads, click here.
What to do if you think you have COVID-19
If you think you have COVID-19, please call a health care provider and tell them.
- Stay home, except for getting medical care.
- Separate yourself from other people and animals in your home.
- Do not go to work, school, stores, or public areas.
- Avoid using public transportation, taxis, or ride-share.
- Monitor your symptoms and call before visiting your doctor. If you have an appointment, be sure you tell them you have or suspect you have COVID-19.
- If you have one, wear a facemask when sharing space with other people (such as a room or vehicle), around pets, and before entering a healthcare provider’s office.
- If you can’t wear a mask or don’t have one, then keep people who live with you out of your room or have them wear a facemask if they come in your room.
- Cover coughs and sneezes with a tissue and throw it away in a lined trash can. Wash hands thoroughly afterwards. Soap and water is best.
- Avoid sharing personal household items like dishes and glasses, toothpaste, or bedding.
- Wash your hands often with soap and water for 20 seconds. If you can’t wash your hands, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Rub hands together until dry.
- Clean all “high touch” surfaces frequently, such as counters, tables, doorknobs, bathroom fixtures, phones, and keyboards.
- Use a household cleaning product to clean, following the manufacturer’s recommendations.
- If you are having a medical emergency, call 9-1-1. Notify dispatch that you have or may have COVID-19
- Check with your healthcare provider when you can leave home isolation. The general guideline is to remain in home isolation for at least 7 days OR until at least 72 hours after your fever has resolved (and symptoms get better) whichever is longer.
Getting Tested in AZ-01
Hotlines – People can call the 211 hotline or the Dept. of Health Services at 1-844-542-8201. Both options allow you to speak to a specialist.
Banner Health has launched four new drive-through coronavirus testing sites, 3 in Phoenix and 1 in Tucson. If you are concerned about coronavirus symptoms or exposure, you can now call Banner Health at 1-844-549-1851 to speak with a clinical team member to determine if testing is appropriate. Banner says the line will be staffed from 7 a.m. – 6 p.m., Monday through Thursday, and 7 a.m. – 5 p.m. on Friday.
Mayo Clinic – Patients of the Mayo Clinic of Arizona can call their Mayo doctor and explain their symptoms. If their Mayo doctor writes them an order for testing, they can get tested at a Mayo drive-thru clinic.
Maready Medical in Mesa – Maready Medical, located near Power and Warner roads in Mesa, is offering drive-up testing for patients with a doctor’s order. Patients can make a virtual appointment here.
Coconino County – Residents can call this hotline at 928-679-7300 for information on COVID-19. It operates from 8 a.m. to 9 p.m. on weekdays and from 9 to 4 on Saturdays.
In need of a healthcare provider? Visit the Arizona Association of Community Health Centers website and search by location.
Arizonans looking to get their kids enrolled in KidsCare, Arizona’s Children’s Health Insurance Program, can find more information HERE. Children under the age of 19 may qualify for KidsCare, even if they are not eligible for other AHCCCS health insurance. For those who qualify, monthly premiums may apply.
Mental Health & Emergency Services:
For domestic violence help call 1-800-799-7233 or text “LOVEIS” to 22522. Additional domestic violence resources, HERE.
Mental health resources, HERE.
Who gets it
All U.S. residents with a Social Security Number and with an adjusted gross income (AGI) of up to $75,000 ($150,000 for married couples) will receive the full $1,200 rebate ($2,400 for married couples). Households with children will receive $500 per child.
For families or individuals who earn more, the payment will decrease gradually – with a $5 reduction for every $100 in income above $75,000. In other words, if your AGI is $80,000, your check would be reduced by $250 — the total payout would be about $950.
You will not receive any cash assistance if you are an individual earning $99,000 or more, or if you are a married couple with no children and earn $198,000 or more . A family with two children would no longer be eligible for any payments if its income surpassed $218,000.
How will you receive it
All U.S. residents with a Social Security number who filed a tax return in either 2019 or 2018 do not need to take any action in order to receive their rebate checks.
If you are on Social Security, you will not have to file a tax return to receive cash assistance. Recipients will receive cash assistance as a direct deposit or by paper check just as they would normally receive their benefits.
For other taxpayers who do not file returns, the IRS expects to release a “simple tax return” soon. The IRS expects it will contain only a few questions, including name, SSNs, dependents, and deposit information.
If you’ve included your bank account number in your recent tax return, you’ll receive a direct transfer. If you haven’t included your bank account number for purposes of direct deposit, the IRS will send you a check by mail.
IMPORTANT: For those who haven’t filed their 2018 or 2019 tax return, the IRS encourages you to submit them as soon as possible, but you can still receive the direct payment even if you haven’t.
IRS expects to create a portal by the end of April/early May that will allow taxpayers, once they have been authenticated, to (1) find out the status of their rebate payment and (2) update direct deposit information.
For the latest information, please click HERE for the latest IRS update.
To apply for SNAP, contact Arizona’s SNAP office at 800-352-8401 or the U.S. Department of Agriculture’s Food & Nutrition Services Southwest Regional office.
Local Arizona Resources
The Emergency Food Assistance Program (TEFAP) is a federal program that provides emergency food assistance to low-income Americans. Information on eligibility and the process for applying can be found HERE.
The Commodity Supplemental Food Program (CSFP) is a federal program that provides low-income seniors age 60+ with food assistance. More information on the program in Arizona can be found HERE.
Older adults can find additional meal assistance resources, like Meals on Wheels Delivery, by visiting their county Area Agency on Again. More information, HERE.
Grocery Stores offering “Senior Hours”
AJ’s Fine Foods
- AJ’s Fine Foods will open from 5 a.m. to 6 a.m. on Wednesdays for senior shoppers, aged 65 and older, who must present government identification at the store entrance. A single caretaker is allowed to shop on behalf of the individual for whom he/she cares.
To find your nearest AJ’s: https://www.ajsfinefoods.com/locations/
- Albertsons will open from 7 a.m. to 9 a.m. on Tuesdays and Thursdays for senior shoppers and shoppers with “underlying health concerns.”
To find your nearest Albertsons: https://local.albertsons.com/search.html
- Bashas’ will open from 5 a.m. to 6 a.m. on Wednesdays for senior shoppers, aged 65 and older, who must present government identification at the store entrance. A single caretaker is allowed to shop on behalf of the individual for whom he/she cares.
To find your nearest Bashas’: https://www.bashas.com/locations/
- Food City will open from 5 a.m. to 6 a.m. on Wednesdays for senior shoppers, aged 65 and older, who must present government identification at the store entrance. A single caretaker is allowed to shop on behalf of the individual for whom he/she cares.
To find your nearest Food City: http://www.myfoodcity.com/index.php?Section=locations
- Safeway will open from 7 a.m. to 9 a.m. on Tuesdays and Thursdays for senior shoppers and shoppers with “underlying health concerns.”
To find your nearest Safeway: https://local.safeway.com/
- Target will reserve the first shopping hour from 8 a.m. to 9 a.m. on Wednesdays for senior shoppers and shoppers with “underlying health concerns.”
To find your nearest Target: https://www.target.com/store-locator/find-stores
- Walmart will open an hour early on Tuesdays for senior shoppers 60 years old or older. This senior hour will last from 6 a.m. to 7 a.m. each Tuesday.
To find your nearest Walmart: https://www.walmart.com/store/finder?location=20003&distance=50
Whole Foods Market
- Whole Foods Market will open an hour early every day for senior shoppers 60 years old or older. This senior hour will vary based on each location’s normal hours.
To find your nearest Whole Foods Market: https://www.wholefoodsmarket.com/stores
To apply for unemployment in Arizona click here.
Arizonans needing to apply for unemployment insurance click HERE.
A full explanation of whether or not an individual may be eligible for unemployment insurance in Arizona can be found HERE.
New information regarding unemployment due to The CARES Act:
The CARES Act waives the waiting time for approval, extends coverage for an additional 13 weeks, so Arizonans would be eligible for 39 total weeks.
A new temporary unemployment insurance program will be available for gig workers, the self-employed, and independent contractors who normally do not qualify for unemployment benefits.
For those receiving unemployment insurance between now and July 31, 2020 – an extra $600 in unemployment insurance benefits will be automatically available. This $600 benefit will be taxable (like all unemployment benefits), but it will be disregarded in determining Medicaid or CHIP eligibility.
For a list of Arizona employers with immediate openings, click HERE.
Federal resources for small business by the US Department of the Treasury can be found here.
Arizona small businesses hurt by the coronavirus pandemic can apply for up to $2 million each in loans from the U.S. Small Business Administration now that the agency has accepted the state’s disaster declaration request. Click here.
Economic Injury Disaster Loans
- The Small Business Administration has made low-interest federal disaster loans for working capital available to small businesses suffering substantial economic injury as a result of the Coronavirus.
- Small Businesses with 500 or fewer employees, sole proprietorships, independent contractors, cooperatives and employee owned businesses, tribal small businesses, and 501(c), (d), or (e) non-profits are eligible to apply.
- Economic Injury Disaster Loans (EIDL) offer up to $2 million in assistance to help overcome temporary loss of revenue. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%. SBA offers loans with long term repayments, up to a maximum of 30 years. Terms are determined on a case-by-case basis.
- Eligible entities are also able to an advance of $10,000, when applying for an EIDL. These funds will be deposited directly into the applicant’s account within 3 days to help cover short-term costs.
- Loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact.
For additional information, borrowers should contact the SBA Disaster Assistance customer service center by calling 1-800-659-2955 or emailing firstname.lastname@example.org.
They can also visit SBA.gov/disaster for more information.
Apply Here for a disaster loan.
Paycheck Protection Program (PPP)
The Paycheck Protection Program is designed to provide a direct incentive for small businesses to keep their workers on payroll by providing each small business a loan up to $10 million for payroll and certain other expenses.
If all employees are kept on payroll for eight weeks, the Small Business Administration will forgive the portion of the loans used for payroll, rent, mortgage interest, or utilities. Up to 100 percent of the loan is forgivable. Under the PPP, 75 percent of the loan must be spent on payroll costs.
Eligible businesses include those with under 500 employees, sole proprietorships, self-employed individuals, independent contractors and 501(c)(3) or 501(c)(19) non-profits or veterans organizations. Businesses in certain industries may have more than 500 employees if they meet the SBA’s size standards for those industries.
Affiliation rules have been waived for any business that employs not more 500 employees per physical location and is assigned a NAICS code beginning with 72, any business operating as a franchise that is assigned a franchise identifier by the SBA, and any company that receives funding through a Small Business Investment Company.
Paycheck Protection Program (PPP) for Arizona
Banks in Arizona began accepting applications on Friday, April 3rd. Independent contractors and the self employed will be eligible to apply for the PPP beginning on April 10th. Arizona businesses can apply directly for these loans through an approved local lender. Click HERE to find an approved local lender.
- More information about the PPP is available HERE.
Employee Retention Tax Credit
This program provides a refundable payroll tax credit equal to 50 percent of up to $10,000 in wages per employee (including health benefits) paid by certain employers during the coronavirus crisis.
This is an option for entities that are not eligible or interested in applying for the SBA Paycheck Protection Program loans.
More information on this program is available from the IRS, HERE.
Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19) from the CDC, click here.
SBA Disaster Assistance in Response to the Coronavirus, click here.
To download the SBA’s Economic Injury Worksheet to assist in your loan application, click here.
To download a list of Arizona’s SBA Lenders, click here.
Students and Educators
As of now, all Arizona schools will be closed through the remainder of the school year. To stay up to date with the Arizona Department of Education, click here.
Resources for Students
If you are concerned about your studies or loan repayment, the U.S. Department of Education’s Office of Federal Student Aid has an informational page on their website that is updated regularly with information for students, borrowers, and families. Visit, HERE.
The CARES Act, signed into law on March 27, 2020, provides temporary relief for federal student loan borrowers with federally-held loans (Direct Loans and FFEL loans) through September 30, 2020. Borrowers will not be required to make any payments toward outstanding interest or principle. Borrowers with these loans do not need to do anything to receive these benefits, they will be applied to your account automatically. Borrowers may still make payments if they wish, but there will be no penalty for missing payments for the next six months.
It is important to note that these benefits do not apply to Federal Perkins Loans or private student loans. Borrowers with these loans should contact their loan servicer, many of whom are offering relief programs for borrowers.
The CARES Act also suspends interest accrual for such loans and prohibits forced collections and negative credit reporting during this period. Student borrowers will still receive credit toward Public Service Loan Forgiveness, Income-Driven Repayment forgiveness, and loan rehabilitation.
Resources for Teachers and Administrators
The U.S. Department of Education has developed a landing page for COVID-19 information and resources for schools and school personnel. Click here.
If you are wondering how to talk to your kids about coronavirus during these uncertain times, visit the CDC’s website here.
If you are a teacher seeking online course material, click here for resources from the Library of Congress.
CARES Act benefits, explained:
A fact sheet on provisions for students, educators, and institutions under the CARES Act from the House Education and Labor Committee is available here.
Resources for Arizona Veterans
The recently passed CARES Act includes $19.57 billion in funding to ensure the Department of Veterans Affairs (VA) has the equipment, tests, telehealth capabilities and support services necessary to support veterans and the health care workforce at facilities nationwide.
Local area agencies on aging that provide services to veterans can enroll or renew veterans in a veteran-directed care program through the telephone or telehealth to ensure a face-to-face visit isn’t necessary, but that veterans can still receive services, such as home-based care.
For FAQS answered by the VA click here.
Veterans can also visit the VA’s coronavirus Public Health page here.
To better serve and protect the healthcare of Arizona veterans, the three VA Health Care Systems in Arizona (Phoenix, Prescott, and Tucson) have implemented comprehensive protocols and screening measures dealing with COVID-19.
Anyone with questions is encouraged to call or send a direct message via MyHealtheVet to their health care team.
For Maricopa Valley/ Phoenix Area call (602) 277-5551 or visit https://www.phoenix.va.gov.
For Prescott/ Northern Arizona Area call (928) 445-4860 or visit https://www.prescott.va.gov.
For Tucson call (520) 792-1450 or visit https://www.tucson.va.gov.
NOTE: Phoenix VA Regional Office is closed to the public starting March 19, 2020.
If you are a veteran experiencing a mental health crisis, please reach out for help:
- Veterans Crisis Line at 1-800-273-8255-PRESS 1, text: 838255, support for deaf or hard of hearing: 1-800-799-4889.
- Veterans can also chat online at: https://www.veteranscrisisline.net/.
If you are a Servicemember, National Guard member, Reservist, or a family member in crisis, please reach out for help:
- Military Crisis Line at 1-800-273-8255-PRESS 1, text 838255, support for deaf or hard of hearing: 1-800-799-4889.
- You can also chat online at https://www.veteranscrisisline.net/get-help/military-crisis-line
In Maricopa County / Central Arizona
- Crisis Response Network: (602) 222-9444 or (800) 631-1314.
- La Frontera EMPACT 24-hour Crisis Hotline: (480) 784-1500 or (800) 273-8255.
- Rally Point Crisis Line: (855) 725-5948.
In Northern Arizona
- Crisis Response Network: (877) 756-4090.
In Southern Arizona
- Community-wide Crisis Line: (520) 622-6000.
- Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz, Yuma Counties or on the San Carlos Apache Reservation: (866) 495-6735.
GI Bill Benefits
If GI Bill users have questions about their benefit, contact the Education Call Center at 1-888-442-4551 between 8AM and 7PM Eastern Time, Monday-Friday.
Resources for federally recognized tribes:
Coronavirus Resource Center provided by the Natural Resources Committee, click here.
For information on the coronavirus from the Indian Health Service (IHS), click here.
For FEMA assistance for Tribal Governments, click here.
The Bureau of Indian Affairs has developed a website for information and resources on the COVID-19 outbreak and information for tribal governments and schools, available here.
The CARES Act includes:
- $1.032 billion in critical resources to support the IHS and Tribal health systems;
- $450 million to fund immediate Tribal governmental service needs;
- $69 million for response needs at BIE-funded schools;
- $300 million for Tribal housing programs;
- $120 million for tribal food programs;
- $150 million per year (through November 30, 2020) for the Special Diabetes Program for Indians.
- An $8 billion relief fund at the Department of Treasury for Tribal governments and Tribally owned entities of those governments to use for expenditures incurred due to the COVID-19 public health emergency in the face of revenue declines, in consultation with the Department of the Interior and Tribal Governments.
For all Department of Housing and Urban Development Resources click HERE.
The Department of Housing and Urban Development announced on March 18, 2020, it would suspend housing evictions and foreclosures for homeowners insured by the Federal Housing Administration (FHA) for the next 60 days. More info, click HERE.
For a list of Community Action Agencies in Arizona that offer emergency Eviction and Utility Assistance, click HERE.
Specific guidance for Coconino County rent and utility assistance, HERE.
Find information on rental eviction prevention assistance in AZ, click HERE.
Get mortgage help, HERE.
AZ eviction delay:
On April 6, Governor Ducey issued an executive order halting evictions in the state for small businesses and nonprofits that are unable to pay rent due to financial hardship caused by the COVID-19 pandemic. The order also encourages commercial landlords to defer rent payments for small business tenants facing economic hardship due to COVID-19 and consider waiving all fees and interest associated with late payments. Under the order, evictions will be halted until May 31, 2020. Read the executive order HERE.
FILING YOUR 2019 TAXES:
On March 20, 2020, the IRS announced that taxpayers and businesses will have until July 15, 2020 to file and pay taxes. You can see the IRS press release by visiting HERE.
If you expect to be issued a refund, it is recommended you apply despite the deadline so you can get your check as quickly as possible. The IRS is recommending filing electronically and opting for direct deposit to get the money within about three weeks.
Find more detailed information from the IRS click HERE.
If you need additional help with a tax matter, a tax bill you will struggle to pay, or a notice from the IRS and have questions, please check out the Taxpayer Advocate Service, an independent organization within the IRS created to help taxpayers and to protect their rights.
For information on free, professional tax help, qualifying taxpayers can find more information about Volunteer Income Tax Assistance (VITA) clinics HERE. Given the limited in-person services available due to the coronavirus, please check the website first to ensure sites will still be open.
TAX-RELATED CORONAVIRUS LEGISLATION AND UPDATES FOR EMPLOYERS:
As part of the Families First Coronavirus Response Act, businesses and tax-exempt organizations with 500 employees or fewer are required to provide emergency paid sick, family, and medical leave.
For an employee who is unable to work because of mandated- or self-quarantine, your business may receive a refundable sick leave credit at the employee’s regular rate of pay, up to $511 per day and $5,110 in the aggregate, for a total of 10 days.
For an employee who is unable to work because they need to care for a child whose school or child care facility is closed due to the Coronavirus, your business may receive a refundable child care leave credit equal to two-thirds of the employee’s regular pay, capped at $200 per day or $10,000 in the aggregate.
These credits are dollar-for-dollar and designed explicitly to fully reimburse most employers for the cost of providing leave to their workers. For all of the details, view the IRS release HERE.
Under the CARES Act, employers have access to a new, refundable Employee Retention Tax Credit designed to help those businesses who keep employees on their payroll, but who choose not to or are ineligible for the SBA Paycheck Protection Act. This credit is worth 50% of wages paid by an employer for the first $10,000 of compensation, including health benefits, to an employee. The credit is available to all employers regardless of size, including tax-exempt organizations.
- Eligible employers must have operations fully or partially suspended due to COVID-19 or
- Have gross receipts decline by more than 50% when compared to the same quarter last year.
The only employers excluded from participating are state and local governments and employers who receive Small Business Loans. The credit is provided for wages paid or incurred from March 13 through December 31, 2020. For more information on the Employee Retention Tax Credit, click HERE.
Internet and Wifi Access
The Federal Communications Commission (FCC) has come to an agreement with many major internet providers that they will waive late fees, not cut off service for lack of payment, and open hot-spots for increased internet access during the coronavirus pandemic.
- Cox Communications: Cox Communications is offering significant discounts on internet plans, increased data speeds, and public use of wi-fi hot-spots. They will not disconnect any customer’s internet service or charge late fees to customers struggling due to COVID-19.
- Comcast: Comcast is providing free public access to all hot-spots, unlimited data for all existing customers, and 60 days of complimentary internet for low-income families. They will not disconnect any customer’s internet service or charge late fees to customers struggling due to COVID-19.
- Charter: Charter is offering 60 days of free wi-fi to all houses with students in kindergarten through 12th grade. Its wi-fi hotspots will also be available for public use.
- AT&T: AT&T is giving public hot-spots and 15 extra GB of mobile hot-spot use, and will not disconnect internet services or charge late/overage fees to existing customers struggling as a result of the coronavirus.
- Verizon: Verizon is waiving late fees and overcharge charges for 60 days between March 16 and May 13. They will not disconnect internet services for customers who cannot pay for reasons related to COVID-19.
- Sprint: Sprint is providing unlimited data to existing customers and giving 20 GB of free mobile hotspot capabilities on all enabled devices.
- T-Mobile: T-Mobile is providing unlimited data to existing customers and giving 20 GB of free mobile hotspot capabilities on all enabled devices.